Our Quality Pledge
We Pledge that the company will:
- Teach each patient in a friendly, courteous and responsive manner.
- Not discriminate against any person because of race, color, sex, religion, national origin or age.
- Always allow customers to retain the right to clearly voice their dissatisfaction, concern or discontent with services rendered without fear of reprisal.
- Carry on business in an ethical manner, complying with all federal, state and local regulations.
- Be a resource for our care partners by providing knowledgeable and efficient employees.
- Excel in product knowledge and technical expertise.
- Provide comprehensive, accessible and reliable services to patient/client while at the same time, returning a fair profit to the investors.
- Deliver clean and well maintained equipment.
- Properly train and educate our customers.
- Respond promptly to the needs of our customers and care partners.
- Honor and protect the confidentiality of our customers.
- Bill promptly and accurately for our services.
- Continue to bring quality, value and excellence to our service.