Our Quality Pledge

We Pledge that the company will:

  • Teach each patient in a friendly, courteous and responsive manner.
  • Not discriminate against any person because of race, color, sex, religion, national origin or age.
  • Always allow customers to retain the right to clearly voice their dissatisfaction, concern or discontent with services rendered without fear of reprisal.
  • Carry on business in an ethical manner, complying with all federal, state and local regulations.
  • Be a resource for our care partners by providing knowledgeable and efficient employees.
  • Excel in product knowledge and technical expertise.
  • Provide comprehensive, accessible and reliable services to patient/client while at the same time, returning a fair profit to the investors.
  • Deliver clean and well maintained equipment.
  • Properly train and educate our customers.
  • Respond promptly to the needs of our customers and care partners.
  • Honor and protect the confidentiality of our customers.
  • Bill promptly and accurately for our services.
  • Continue to bring quality, value and excellence to our service.